Terms and Conditions

 

TERMS & CONDITIONS ("the contract")

THE CLIENT'S ATTENTION IS PARTICULARLY DRAWN TO THE PROVISIONS OF CLAUSE 6.

1.    By a) enrolling a dog with or b) permitting a dog to attend or c) accepting the Services of  Nancy’s Doggy Daycare and its staff, the Client is deemed to have accepted these Terms and Conditions. 

2.    Nancy’s Doggy Daycare may act in the Client’s absence as guardian of their dog and may perform or take any action which they deem necessary in order to protect and keep in good health the Client’s dog.

3.    Nancy’s Doggy Daycare is proud to offer a flexible service for all their clients. If a day is cancelled less than 1 week before, the Client will still be charged the daycare fee (£40).

4. Clients are permitted to cancel 1 calendar week of daycare without charge. When two consecutive weeks are cancelled, the Client will still pay for one week worth of daycare, depending on their fixed bookings. When 3 consecutive weeks or more are cancelled the Client will still pay in full minus one week, or they may choose to give up their daycare space to someone else.

5. 
a.    Full payment for services (agreed either at time of booking or subsequently) is to be made within 7 days of receipt of invoice or, by the date specified on the invoice. Time for payment shall be of the essence of the Contract. The preferred method of payment is collection by Bank Transfer. If the Client fails to make any payment due to Nancy’s Doggy Daycare under the Contract by the due date for payment, then the Client shall pay a late payment fee of £40 per day.

b.    The Client shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). 

c.    On termination of the Contract for any reason the Client shall immediately pay to Nancy’s Doggy Day Care all of Nancy’s Doggy Day Care’s outstanding unpaid invoices and interest and, in respect of services supplied but for which no invoice has been submitted, Nancy’s Doggy Daycare shall submit an invoice, which shall be payable by the Client immediately on receipt.

 

 

LIMITATION OF LIABILITY: THE CLIENT'S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE

6.1    The  Client will take responsibility for any costs which may be incurred, by either veterinary or other, as a result of any damage, accident, or sickness caused to or by their dog and will pay any such costs or expenses on demand. 

6.2    Nothing in the Contract shall limit or exclude Nancy’s Doggy Daycare's liability for:
a.    death or personal injury to a human being caused by its negligence, or the negligence of its employees, agents or subcontractors;
b.    fraud or fraudulent misrepresentation; or
c.    breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession) or any other liability which cannot be limited or excluded by applicable law.

6.3     Nancy’s Doggy Daycare shall not be liable to the Client, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
a.    loss of profits;
b.    loss of sales or business;
c.    loss of agreements or contracts;
d.    loss of anticipated savings;
e.    loss of damage to goodwill; and
f.    any indirect or consequential loss.

6.4     Nancy’s Doggy Daycare's total liability to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract shall be limited to £1,000 or the total fees paid under the Contract, whichever is lower.

6.5    The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract. 

6.6    This clause 6 shall survive termination of the Contract.

6.7    In agreeing to the figure set under clause 6.4 above the Client agrees that he/ she is able to insure the  Client’s dog under a pet insurance policy and is likewise able to insure home and property contents under a house and contents insurance policy. The Client is advised to notify his/her insurers of the day care arrangement in order to be covered under the pertinent insurance policies. The Client understands that Nancy’s Doggy Daycare is only able to offer its competitive fees on the basis of its Clients insuring its pets appropriately.

7.    The Client’s dog may be transported with other dogs in a Nancy’s Doggy Daycare vehicle. The Client agrees that Nancy’s Doggy Daycare cannot be held liable for death or injury to their dog in the event of a motor vehicle accident.

8.    Nancy’s Doggy Daycare may hold in possession the keys to the Client’s home and the Client is responsible under clause 6.7 above for making arrangements with its own insurers with this regard. 

9.    The Client gives permission to walk their dog/s off the lead.

10.    The Client has explicitly confirmed that their dog has no record of aggressive or anti-social behaviour and they have made a full and frank disclosure of any characteristic or trait that might make their dog unsuitable for socialising with other dogs. 

11.    Should the Client’s dog be deemed to be unsuitable by Nancy’s Doggy Day Care, Nancy’s Doggy Daycare reserves the right to cancel the booking indefinitely, with immediate effect. 

12.    The Client agrees to ensure that their dog/s will be kept up to date on all vaccinations, de-worming and de-fleaing.

13.    Nancy’s Doggy Daycare is closed on Christmas Eve, Christmas Day, Boxing Day and New Years Day.

14.    The Client gives consent for their dog’s image to be used in photo or video format on Nancy’s Doggy Day Care promotional material and social media or in any format that Nancy’s Doggy Day Care considers appropriate.

15.    Force Majeure. Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control. 

16.    Entire Agreement
a.    This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
b.    Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

17.    Variation. No variation of the Contract shall be effective unless it is in writing and notified or accepted by Nancy’s Doggy Day Care (or its appointed director(s)).

18.    Waiver. A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not:
a.    waive that or any other right or remedy; or
b.    prevent or restrict the further exercise of that or any other right or remedy.

19.    Severance If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

20.    Third parties. No one other than a party to the Contract shall have any right to enforce any of its terms.

21.    Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by,and construed in accordance with the law of England and Wales.

22.    Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.